Privacy Policy
Effective Date: 1st January 2025
Last Updated: 1st January 2025
1. Introduction
Strategic Fortune Play ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services, including Hoop World: Flip Dunk Game 3D.
This policy applies to all users of our website at strategicfortuneplay.com and our gaming services.
2. Data Controller
The data controller responsible for your personal data is:
Strategic Fortune Play
148 York Gardens
Queensbury, London
United Kingdom
Email: [email protected]
3. Information We Collect
3.1 Information You Provide Directly
- Contact information (name, email address) when you contact us
- Communication preferences for newsletters and updates
- Feedback and correspondence you send to us
- Support requests and technical queries
3.2 Information Collected Automatically
- Device information (browser type, operating system, device model)
- Usage data (pages visited, time spent, click patterns)
- Technical data (IP address, browser settings, screen resolution)
- Performance data (loading times, error reports)
3.3 Game-Related Data
- Game progress and achievements
- Gameplay statistics and scores
- Game settings and preferences
- Session duration and frequency
4. How We Use Your Information
We use your personal data for the following purposes:
4.1 Service Provision
- Providing and maintaining our gaming services
- Processing your requests and communications
- Delivering customer support and technical assistance
- Saving game progress and personalising your experience
4.2 Communication
- Responding to your enquiries and support requests
- Sending newsletters and updates (with your consent)
- Notifying you about important service changes
- Providing information about new features and games
4.3 Improvement and Analytics
- Analysing usage patterns to improve our services
- Conducting research and development
- Monitoring and analysing trends and usage
- Enhancing security and preventing fraud
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities
- Contract: To perform our contractual obligations in providing services
- Legitimate Interest: For business operations, security, and service improvement
- Legal Obligation: To comply with applicable laws and regulations
6. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in the following circumstances:
6.1 Service Providers
We work with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Analytics and performance monitoring
- Customer support services
- Email delivery and communication
6.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes and court orders
- Government investigations
- Protection of our rights and property
- Safety and security concerns
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
7.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
7.2 Analytics Cookies
With your consent, we use analytics cookies to understand how you interact with our website.
7.3 Preference Cookies
These cookies remember your settings and preferences to personalise your experience.
You can manage your cookie preferences through our cookie banner or your browser settings. For more information, visit our GDPR Rights page.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Staff training on data protection practices
- Incident response procedures
9. Data Retention
We retain your personal data only for as long as necessary:
- Contact Data: 3 years from last contact
- Game Progress: 2 years from last activity
- Analytics Data: 26 months maximum
- Support Records: 3 years from resolution
- Marketing Data: Until you withdraw consent
10. International Transfers
Your data may be transferred to and processed in countries outside the UK and EU. When this occurs, we ensure adequate protection through:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions for specific countries
- Appropriate safeguards and security measures
11. Your Rights
Under data protection laws, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent at any time
To exercise your rights, contact us at [email protected]. For detailed information about your rights, visit our GDPR Rights page.
12. Children's Privacy
Our services are designed to be family-friendly. However, we do not knowingly collect personal data from children under 13 years of age without parental consent. If you believe we have collected data from a child, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for material changes
- Displaying prominent notices on our website
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email Addresses:
- General Privacy Questions: [email protected]
- Data Protection Officer: [email protected]
- Business Enquiries: [email protected]
Postal Address:
Strategic Fortune Play
148 York Gardens
Queensbury, London
United Kingdom
We aim to respond to all privacy-related enquiries within 30 days.
15. Regulatory Authority
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority:
UK: Information Commissioner's Office (ICO)
Website: ico.org.uk
EU: Your local data protection authority
Find your authority: European Data Protection Board